A Simple Framework to Ask for Testimonials & Build Trust to Attract More Clients
Getting testimonials from customers can be a pain, or kind of awkward at times.
Yet at Lead Cookie, we have built a wall of customer testimonials on our website.
The way that I get these testimonials is simple and below you will find my script.
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Avoid This Common Mistake When Hiring a Salesperson & Build a High-Performing Sales Team
"We have a sales problem so we are going to hire a salesperson."
This is a mistake I have heard over, and over, and over, and over again from the consulting firms and agency owners I advise.
The owners have a decent business going, but they can't seem to get sales figured out.
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Lessons from Launching My Second Productized Service: What Worked & What Didn’t
"If you were to start over again today, what would you do differently?"
This question was asked of me recently on a podcast, and I found it ironic because at the moment I am starting a new business.
After 2 years of building up Lead Cookie and scaling myself to working 5 hours per week, I have decided to build a second venture.
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Design Your Dream Business: How to Choose What You Build and Why
"I feel like I am on a roller coaster ride" - This was a consistent quote from me in the early days of building Lead Cookie as I had calls with my adviser, Alex McClafferty.
Each day I woke up early and worked insanely long days, in what felt like an endless cycle of just trying to keep my head above water.
And each week, during our advising calls, Alex would have to remind me of this simple lesson:
"You are not on a roller coaster. You are in the driver's seat. You choose what business you build."
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How to Nail Your Value Proposition & Avoid Common Mistakes
Niching and positioning is something I see a lot of entrepreneurs struggle with. They can't seem to nail down a strong value proposition and instead want to do it all.
They read blogs on positioning, watch video courses, and seem to obsess over this...
Yet it's uncommon that I see many people finalize on a niche and positioning statement that really works.
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Understanding the Queen Bee Role: Why It Matters for Business Success
There is a business concept that I learned recently which was a huge revelation for me.
It helped me optimize Lead Cookie, increase our profitability, and streamline our operations.
The concept is "The Queen Bee Role" and it actually comes from Mike Michalowicz's most recent book called Clockwork.
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Why Taking a Vacation is the Ultimate Productivity Hack
It may seem counterintuitive, but taking a vacation is one of the most productive things you can do as an entrepreneur.
As I write this, I just returned from a 1.5-week vacation where I did hardly any work. I will be honest, I checked in a couple of times, but for the most part, I was totally disconnected from my team.
On the surface, you would think that a vacation means you are not getting anything done.
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How Your Business Reflects Your Values and Leadership
"Your business is a reflection of you."
This simple lesson that I first learned from my adviser, Alex McClafferty, keeps proving to be true time and time again.
Over the past few months, I found myself rather stressed and ridden by anxiety.
And as a result, that flows onto my team, and eventually onto our customers.
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The #1 Mistake When Starting a Productized Service & How to Avoid It
For the past 4 years of my entrepreneurial career, I have been on a path of building a scaleable, productized service.
For years, I stopped and started many that ended in failure.
And eventually, with Lead Cookie, I hit a pretty decent success.
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The Lead Cookie Financial Playbook: Key Metrics & Dashboard Insights for Business Growth
"That which is measured, improves" - Peter Drucker
One of the simplest and yet most effective things you can do to improve your business is to create a metrics dashboard that measures your Key Performance Indicators (KPI's).
When you have insight into your metrics, you can see problems before they arise and course correct.
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Why Investing in Yourself is Key to Personal and Professional Growth
About two years ago, I found myself frustrated.
I had been at the entrepreneurial game for 8 years at that point, and I still just didn't feel like I was "making it".
I was working countless hours.
I was making OK money, but not nearly what I had hoped for.
And I ultimately just felt like I should be doing better than I was.
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How I Systematize Content Publishing: SOPs & Strategies for Efficient Workflow Management
5 minutes... That is how long I spend working on a podcast or blog after the recording and writing is done.
Everything else is 100% systematized.
I don't touch my email marketing software.
I don't touch my website.
All I do is create the content, and the rest just happens.
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The Cost of Losing Focus: Painful Consequences & How to Improve Concentration
The month was March of 2018.
I had just laid off 6 people from Lead Cookie.
Lead Cookie had racked up $22,000 of credit card debt.
And for the next two months, I wasn't going to be getting paid.
I picked up a copy of the book called The One Thing by Gary Keller.
And the opening line changed me.
"If you chase two rabbits, you will not catch either one." - Russian Proverb
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Interview with Alex McClafferty: Marketing and Business Insights
Over the past 20 months, I went from being a consultant to running a productized service, generating over $50k MRR. During the first 6 months of that time, I worked with my advisor, Co-Founder of WP Curve Alex McClafferty, and I am currently working with him again.
During those 6 months, I took a total of 120 pages of notes from our calls. After each call, I would go back and highlight my key learnings and insights.
Recently, I decided to read through all 120 pages of notes and pull out the key insights.
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The Weekly Company Habit That Transformed Our Business
There is a habit that my team has done on a weekly basis for over three years now.
We did this even before Lead Cookie existed when it was just myself and my ops director.
This habit has been a complete game changer for our business.
It's called Workshop.
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How my personal brand drives 68.56% of Lead Cookie's revenue
68.56% of Lead Cookie's revenue is a direct result of my personal brand.
This comes in two forms.
Referral partnerships.
Content marketing.
In this article, I am going to explain my philosophy behind the choice to build my personal brand, and more details on how I utilize it to drive such large amounts of revenue toward our business.
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Lessons from Failure: What I Learned from Shutting Down My Startup & How to Move Forward Stronger
Failure. It fucking sucks.
In November, I started up a business in stealth mode that would eventually become Content Allies. I signed a few early customers in stealth mode, and then publicly launched the company at the start of January.
The problem I was aiming to solve was one I experienced myself.
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How to hire rockstar virtual assistants, and not have them flake out on you
At Lead Cookie and Content Allies, we have a team of over 20 virtual assistants who work with us. They are literally the backbone of our company and run a majority of the actions that our company takes on a daily basis.
And as of today, we have a 95%+ success rate when hiring new virtual assistants, and an extremely minimal turnover rate. Only two team members have left us since starting, and both were because they received offers that were at triple the pay rate we offered them.
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The Lead Cookie Content Playbook: Creating a viral lead magnet
2083 email signups.
That is how many people have opted in for my Lead Cookie lead magnets in the past 18 months.
That is 100% organic without any advertising spend at all.
28.32% of revenue.
That is how much of our overall revenue has come from Content Marketing at Lead Cookie.
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The big question to ask yourself before starting a business
Whenever I started Lead Cookie, I had a mentor ask me some questions.
But to be honest, I didn't really think through them well at the time. This is what lead me to leaving open a fatal flaw in my business model which I wrote about last week.
And so as I start up a new venture, I returned to the big question that my mentor asked me at the time. I have shared the question in more detail, and even walked you through my own processing of that question with Content Allies.
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