Leadership in Insurance: Key Thought Leaders in the Insurance Industry
The global insurance market is projected to grow by about one trillion U.S. dollars between 2023 and 2028, reaching almost 10 trillion U.S. dollars.
That means you have a lot of room to grow – and to fail.
To avoid failure, get inspiration from people driving innovation in the field.
Thought leaders in the insurance industry offer deep insights rooted in experience and data-driven analysis.
They can guide companies through complex challenges and predict industry trends.
Engaging with these leaders provides valuable learning opportunities and strategic advantages.
There’s a problem.
Key thought leaders in the insurance industry are hard to find amidst a sea of self-proclaimed experts.
Luckily, this article will guide you to the key thought leaders in the insurance industry, offering the insights you need to succeed.
Let’s dive in.
Why Follow Insurance Thought Leaders?
Engaging with thought leaders in the insurance industry offers specialized insights that can directly impact your professional growth and business success.
Here's why:
Access to expert insight: Thought leaders provide actionable insights into the highly complex insurance sector. Their expertise helps you anticipate changes in customer expectations and industry regulations.
Guidance on risk management: Leaders with experience in risk assessment offer strategies to identify, evaluate, and mitigate potential threats, from cyber risks to specialized liability scenarios.
Inspiration for profitable growth: A lot of solid insurance experts analyze market trends and successful case studies. That’s how they reveal opportunities for financial services expansion and new revenue streams.
Insights on the future of insurance: Professionals at the forefront of innovation, such as those from Insurtech Insights, share perspectives on integrating technology to streamline operations and improve the customer journey.
Improved leadership ability: Engaging with industry leaders allows professionals like you to develop sharper decision-making skills. This prepares you to guide your team effectively within highly complex insurance ecosystems.
Professional growth opportunities: Following thought leaders exposes you to cutting-edge ideas in a slew of niches, like Specialty Human Services or life insurance. All this basically enhances your expertise.
Networking with industry leaders: Connections with thought leaders, such as members of the International Insurance Society, foster collaboration and open doors to partnerships in global insurance markets.
Who Qualifies as an Insurance Thought Leader?
An insurance thought leader is a professional who significantly influences the insurance industry through expertise, innovation, and strategic vision.
Key qualifications include:
1. Proven Industry Experience
Insurance thought leaders bring extensive experience, sometimes spanning decades in various leadership roles.
J. Robert Hunter, for example, has profoundly influenced consumer-focused policies as the Director of Insurance for the Consumer Federation of America and as Texas Insurance Commissioner.
The point is to look for people with solid track records. This demonstrates a comprehensive understanding of complex insurance frameworks, regulatory environments, and consumer advocacy.
Also, look for leaders with diverse backgrounds in underwriting, claims, or policy creation. They’ll give you the insights needed to address emerging challenges in the sector, and do so holistically.
2. Innovative Contributions
Driving change is a hallmark of thought leadership. Leaders like Brian Duperreault, former CEO of AIG, have redefined insurance practices through digital transformation and creative risk management strategies.
For instance, Duperreault spearheaded the adoption of advanced analytics and data-driven underwriting, enabling more accurate risk assessments and competitive pricing models.
Such innovations showcase an ability to adapt to market demands, integrate emerging technologies, and foster sustainable growth.
3. Recognized Authority
Being featured in reputable publications or receiving industry awards, such as the Insurance Hall of Fame, indicates a leader's impact and respect among peers.
These accolades demonstrate both credibility and influence. These leaders are good go-to experts for insights into market trends, regulatory developments, and best practices. Their perspectives help shape the industry's evolution and inspire upcoming professionals.
4. Educational Impact
A significant marker of insurance thought leadership is contributing to the professional development of others. Leaders who organize seminars, publish research or mentor the next generation elevate industry standards.
For example, initiatives by the International Insurance Society have cultivated knowledge-sharing platforms that address global insurance challenges. Thought leaders who emphasize education foster a collaborative culture, ensuring that professionals are better equipped to navigate an ever-changing landscape.
5. Strategic Vision
Strategic vision is essential for navigating the insurance industry's complexities. Executives like Ajit Jain, who oversees Berkshire Hathaway's insurance operations, exemplify the foresight needed to tackle challenges such as market volatility and evolving customer needs.
Jain's innovative use of reinsurance strategies to balance risk and profitability highlights how effective leadership combines strategic thinking with practical execution.
Thought leaders also excel at anticipating market disruptions, leveraging data to make informed decisions, and positioning their organizations for long-term success.
Top 10 Insurance Thought Leaders in 2025
1. Phoebe Chibuzo Hugh
Business website: Monzo Bank
Social media profiles: LinkedIn, Twitter
Follow for: Expertise in consumer business development, fintech, and innovative insurance strategies.
Phoebe Chibuzo Hugh is a distinguished entrepreneur with a flair for creating businesses that enhance people's lives. Currently spearheading the insurance business at Monzo, her mission is to make money work for everyone. Hugh is the former founder and CEO of Brolly, a pioneering D2C insurance tech company acquired by Direct Line Group in 2020. Her entrepreneurial journey includes being backed by prominent entities like Valar Ventures.
“The insurance industry has made some progress, but it’s been slow, and the opportunity is still as clear and compelling as it’s ever been.” - Phoebe Chibuzo Hugh
A recognized leader in her field, Hugh has been featured in Forbes 30 Under 30 for Technology, Business Insider’s ‘100 Coolest People in Tech’, and has contributed to leading publications. She's also an active angel investor in startups and a mentor, regularly speaking on fintech, M&A, and diversity & inclusion.
What you can learn from Phoebe Chibuzo Hugh:
Phoebe Chibuzo Hugh offers insights into building successful consumer businesses, particularly in the fintech and insurance sectors. Her experience with Brolly and Monzo provides valuable lessons in direct-to-consumer insurance strategies and product development. Hugh's perspective on entrepreneurship, coupled with her achievements in fintech, can guide you in understanding the dynamics of startup growth and venture capital. Additionally, her discussions on equality, politics, mobile apps, and AI are enlightening for anyone interested in the intersection of technology and societal impact. Thus, following Hugh is an opportunity to gain knowledge from a thought leader reshaping the insurance industry through innovation and inclusivity.
2. Lizhen Cai
Business website: Jove Insurance
Social media profiles: LinkedIn, Twitter
Follow for: Innovative insurance solutions for the gig economy, leveraging technology and flexible insurance products.
Lizhen Cai stands at the forefront of insurtech innovation as the founder and CEO of Jove Insurance. With over 15 years of experience in technology and capital markets, Cai's journey includes being an ex-investment banker and the founder of iContract, a talent marketplace. Her latest venture, Jove Insurance, is a trailblazer in insurtech, focusing on the gig economy. Having secured significant funding, including £600k in pre-seed from Fuel Ventures, Jove is revolutionizing insurance by offering tailored products for freelancers and gig workers. Cai's expertise also extends to angel investing and being a serial entrepreneur, with a notable exit from her previous venture that merged with Airswift.
What you can learn from Lizhen Cai:
Following Lizhen Cai provides a window into the dynamic world of insurtech, especially in adapting to the gig economy's needs. So, you can learn about the intricacies of creating flexible, fit-for-purpose insurance products and the importance of data-driven insurance solutions. Cai's insights into embedding insurance into apps and marketplaces also offer valuable lessons in innovative distribution channels and meeting the unique demands of freelance and gig economy workers. Her approach to tackling industry challenges, such as insurance for under-insured drivers and workers, is particularly instructive for anyone looking to understand the future of insurance in the digital age.
3. Yaakov Willner
Business website: Fairmont Insurance Brokers, Ltd.
Social media profiles: LinkedIn
Follow for: Comprehensive risk management solutions and a wide range of insurance products tailored for diverse industries.
Yaakov Willner is a seasoned risk management and insurance professional specializing in protecting property investments and businesses from potential harm. His approach uniquely blends risk control measures with cost-effective insurance coverage, ensuring financial safety against unforeseen events.
“Hard markets are when insurance companies tighten their underwriting, becoming more selective and raising their premiums.” - Yaakov Willner
Willner’s method involves a collaborative ‘team’ approach, working alongside attorneys, mortgage brokers, realtors, accountants, and other professionals to ensure a seamless client experience. He caters to a wide array of industries, including real estate, construction, tech, healthcare, and many more. Willner’s expertise extends to a vast range of insurance products, from property and liability coverage to specialized policies like cyber and E&O insurance.
What you can learn from Yaakov Willner:
Following Yaakov Willner gives you insights into identifying and mitigating risks in various business and property scenarios. His expertise in developing insurance solutions that fit within a budget while offering robust protection is invaluable for anyone looking to safeguard their investments. Willner's collaborative approach ensures that all aspects of risk are considered, providing a holistic view of insurance needs. Additionally, his ability to navigate the insurance market to secure the best rates and coverage can guide you in making informed decisions for your insurance needs. Willner’s case studies, such as significantly reducing client premiums, demonstrate practical applications of his risk management strategies and offer successful insurance solutions.
4. Adam Levenson
Business website: InsureYourCompany.com
Social media profiles: LinkedIn
Follow for: Expert advice on business insurance, employee benefits, and comprehensive risk management.
Adam Levenson is a seasoned insurance professional dedicated to delivering top-tier coverage and protection solutions to business owners across the nation. His association with InsureYourCompany.com – Technology Insurance Associates – is marked by a commitment to exceptional customer service. Levenson and his team excel in providing detailed risk management assessments, aiming to enhance clients' benefits portfolios and coverage comprehensively. They specialize in various areas, including Commercial Business Insurance, Employee Benefits/Health Insurance, Life Benefits, and personal Auto or Homeowners insurance. Levenson addresses specific pain points and offers tailored solutions, ensuring his clients receive the most effective insurance advice.
What you can learn from Adam Levenson:
Adam Levenson is a reservoir of knowledge in business insurance and risk management. His expertise is invaluable for business owners interested in group insurance coverage and employee benefits. Levenson offers insights into customizing insurance solutions to fit specific business needs, ensuring compliance and optimal protection. Additionally, his focus on customer service and hassle-free assessments can guide you in improving your insurance experience and making informed decisions for your business’s insurance needs. Moreover, you can learn how to manage and establish comprehensive insurance plans effectively, ensuring your business’s success.
5. Bobby Bakhshandeh
Business website: Advantage Plus Insurance Agency
Social media profiles: LinkedIn
Follow for: Expertise in senior insurance marketing, Medicare and Medi-cal education, and comprehensive insurance solutions.
Bobby Bakhshandeh leads Advantage Plus, a prominent full-service National Insurance FMO based in California, operating across all 50 states. Specializing in senior insurance marketing, Bakhshandeh and his team are devoted to aiding insurance agents in their professional growth, focusing on areas like Medicare, Medi-cal, and various insurance lines. Their services extend beyond just marketing, encompassing education and enrollment assistance in diverse insurance products like MAPD Plans, PDP Plans, MedSup plans, and life insurance. With a multilingual team fluent in English, Farsi, Danish, Swedish, and Dutch, they cater to a diverse clientele. Bakhshandeh's extensive knowledge in the insurance sector makes him a pivotal figure in understanding trends and developments in the industry.
What you can learn from Bobby Bakhshandeh:
Bobby Bakhshandeh discusses effective senior insurance marketing and the complexities of Medicare and Medi-cal. His guidance is invaluable in understanding the nuances of different insurance plans and their suitability for various needs. Bakhshandeh’s expertise in training agents in ethics, compliance, and marketing can significantly enhance your professional skills in the insurance field. Moreover, his approach to supporting independent licensed agents and agencies offers a unique perspective on nurturing successful insurance practices in a competitive market.
6. Sherman On
Business website: Hotaling Insurance Services
Social media profiles: LinkedIn
Follow for: Expert guidance in sales, coaching, and leadership within the insurance and financial services industry.
Sherman On, the Director of Recruiting and Regional Sales Manager at Hotaling Insurance Services, brings over 15 years of rich experience in sales, coaching, and leadership. His expertise lies in surpassing sales targets, fostering talent development, and providing top-notch investment products and services.
“Sometimes in life we're just inches (millimeters for you metric folks) from greatness!” - Sherman On
On is driven by a mission to create a lasting impact by empowering others to achieve their highest potential. A graduate of Brigham Young University in International Studies, he is also fluent in Tagalog. Beyond his professional pursuits, On is an avid enthusiast of running, biking, and lifting weights, and he cherishes spending time with his family.
What you can learn from Sherman On:
Sherman On is a repository of valuable insights into effective sales strategies and talent development in the insurance and financial services sector. His approach to coaching and leadership provides practical tips on excelling in a competitive environment while focusing on client satisfaction and quality service. Additionally, On's experience in diverse cultural settings, coupled with his multilingual skills, can teach you the importance of cultural competency in global business interactions. His holistic view towards professional and personal development is a source of inspiration for those looking to balance a thriving career with an active lifestyle.
7. Cory Fischer
Business website: Fields Group Insurance Services
Social media profiles: LinkedIn
Follow for: Expert insights into comprehensive insurance reviews and specialized coverage for high net worth individuals.
Cory Fischer stands out in the insurance industry with a proactive approach to ensuring individuals and businesses are adequately covered without unnecessary extras. Recognizing the common challenge of outdated or misaligned insurance policies, Fischer emphasizes the importance of annual policy evaluations, particularly in general liability, professional liability, and property insurance. At Fields Group Insurance Services, Fischer offers a tailored approach to personal and business insurance needs, focusing on high-net-worth clients and a commitment to simplifying the insurance process for business owners.
What you can learn from Cory Fischer:
Following Cory Fischer can significantly benefit those looking to close gaps in their insurance coverage or ensure their policies are up-to-date and reflect current needs. His expertise is especially valuable in navigating complex areas like cyber liability, directors’ & officers’ insurance, errors & omissions, and more. Fischer's dedication to exceptional customer service and willingness to review policies, even for non-clients, showcases his genuine commitment to better insurance practices and informed decision-making for businesses and individuals.
8. Stacey Am Lambert
Business website: That Young Insurance Guy
Social media profiles: LinkedIn
Follow for: Tailored health insurance solutions and expert healthcare coverage advice.
Stacey Lambert is a distinguished Healthcare Specialist known for her comprehensive approach to navigating the complex health insurance market. Leading a team of skilled specialists, Lambert excels in providing personalized health, life, accident, dental, and vision insurance solutions. Her methodical process involves assessing individual needs, researching suitable options, generating comparative quotes, and meticulously reviewing these with clients using screen share technology. Lambert's dedication extends beyond initial consultations; she personally submits applications and remains a concierge health insurance advisor for the duration of the policy.
What you can learn from Stacey Am Lambert:
Stacey Lambert discusses obtaining optimal healthcare coverage that aligns with specific personal or professional requirements. Her expertise is particularly beneficial for those in specialized fields such as photography, real estate, financial advisement, and consulting, offering strategies that ensure comprehensive coverage and peace of mind. Lambert's approach demystifies the insurance selection process, providing clear, actionable advice tailored to the unique needs of families, self-employed individuals, and small businesses.
9. Matthew Warren
Business website: Goosehead Insurance Agency
Social media profiles: LinkedIn
Follow for: Personalized insurance policy education, time and money-saving strategies, and comprehensive asset protection.
Matthew Warren is deeply committed to helping individuals and businesses understand and navigate the complexities of insurance. His primary goal is to save clients time and money while ensuring their policies are tailored to their needs, thus safeguarding their assets.
“My passion is saving people time, money and educating them on insurance by personalizing their policies to fit their needs and make sure their assets are protected.” - Matthew Warren
Warren offers a range of solutions, including home, auto, health, and life insurance. He specializes in working with diverse groups such as business owners, families, new home and auto owners, college students, and new drivers. Warren's approach emphasizes custom risk management and insurance solutions, addressing the critical issue of under-coverage while maintaining affordability.
What you can learn from Matthew Warren:
Matthew Warren can teach you how to create and manage personalized insurance policies that align with individual and business needs. His expertise can guide you in making informed decisions about various types of insurance, from home and auto to life and health. Warren’s focus on educating clients about the nuances of insurance empowers you to make cost-effective choices without compromising on coverage. Additionally, his strategies for risk management and asset protection are amazing for those seeking to optimize their insurance coverage in a budget-conscious manner.
10. Behzad Salehoun
Business website: EY
Social media profiles: LinkedIn, Twitter
Follow for: Expertise in insurance and financial services transformation, technology strategy, and innovation.
Behzad Salehoun, with his 20 years of extensive experience in the insurance, financial services, and benefits sectors, stands as a transformation leader and trusted advisor. His proficiency encompasses a broad range of areas, including strategic advisory, technology enablement, and large-scale insurance transformations. Salehoun excels in various domains such as agile enablement, IT development, CX/UX design, data & AI, DevSecOps, and MLOps. His notable achievements include leading customer and employee transformation engagements for global insurers and brokers. Currently, he holds pivotal roles at EY, including the Global account leader for a top life insurer and the national property and casualty core accounts leader. Salehoun is also a co-founder and advisor for several leading digital insurance platforms and products.
What you can learn from Behzad Salehoun:
Following Behzad Salehoun helps you learn how to leverage technology for insurance and financial services transformation. His insights into strategic planning, process improvement, and cybersecurity are invaluable for staying ahead in today's rapidly evolving insurance landscape. Salehoun's expertise in innovation and Insurtech provides a unique perspective on creating and implementing cutting-edge digital solutions. Additionally, his leadership in various EY insurance forums and events offers an opportunity to learn from his experience as a speaker and organizer, enriching your understanding of industry trends and best practices.
How to Choose Who to Follow?
By following the right experts, you position yourself to stay ahead in a competitive insurance ecosystem. However, you can’t follow everyone. You must choose strategically according to your needs.
Track proven results: Focus on leaders with a record of successful projects or transformations in your particular insurance sector. Look for case studies, such as those shared by executives in Specialty Human Services or life insurers.
Evaluate industry influence: Follow individuals recognized by established organizations, such as the International Insurance Society or Insurtech Insights. Their endorsements indicate credibility and authority. Also, make sure they discuss matters relevant to your niche.
Analyze expertise: Consider thought leaders who specialize in areas relevant to your focus, like risk assessment, customer journey strategies, or innovative approaches in cyber insurers.
Review published content: Thought leaders usually share insights through articles, books, or keynote speeches. Choose individuals offering actionable insights and strategies for profitable growth.
Look for alignment: Follow those who address challenges you face, such as adapting to changing customer expectations or integrating advanced technologies in the insurance experience.
Check engagement: Leaders who engage actively on social platforms or forums provide opportunities for dialogue and learning. Prioritize those with meaningful interactions, not just self-promotion.
Consider reputation: Seek out individuals whose peers respect them. A positive reputation among industry leaders signals trustworthiness and depth of knowledge.
Wrapping Up
This article introduced you to some smart people in the insurance world, covering various aspects of the insurance niche.
And they all have their unique value propositions. Some are good at starting businesses, while others are good at changing how insurance works. They all have something valuable to teach us.
If you're working in insurance, here's what you can do: listen to these smart people.
Follow them online, listen to what they say, and ask them for help if you need it. They have good ideas about insurance. Try to use their ideas in your own work, whether you're a business owner or an insurance expert.
Learning from them will help you deal with every challenge and make better choices in your insurance decisions.
